Support

We know that getting technical support answers quickly and easily is critical to your compliance efforts. Our world-class technical support is designed with your long-term success in mind, and we offer a breadth of support offerings to meet your business needs.

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Help center

The Avalara Help Center is a self-serve product resource center that is available 24 hours a day, 7 days a week, 365 days a year.

Submit a case

Having product issues? Submit a case in our portal to receive helpful related articles. For AvaTax Update customers, just sign directly into your account.

Access support chat

Online Chat with Avalara Support
8 a.m. – 5 p.m. Pacific Time Monday - Friday except US federal holidays

Find your support number

Can't find an answer in the Avalara Help Center? Our trained team of technology and sales and use tax professionals is available to assist you during business hours.

View training courses

Build your product knowledge with our free online training courses.

See developer resources

Visit our developer site to access our developer-specific webinars, help forum, and other resources.

Additional resources

See our service status dashboard

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